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Buying TRUE Fitness Equipment

Where should I purchase TRUE Fitness equipment?   

True Fitness equipment is sold through speciality fitness stores and some select Sears fitness stores, with stores throughout the U.S. and Canada. In addition, we sell to the continental United States on TrueFitness.com, and also sell to Amazon.com and Ebay.com.

What is the difference between buying from TrueFitness.com, a store or Amazon.com/Ebay.com?

TRUE sells equipment in a network of TRUE Authorized Dealer retail stores, on TrueFitness.com and on Amazon.com and Ebay.com.

For the highest personalized service, we recommend purchasing your TRUE equipment from a local TRUE Authorized Dealer. All of the TRUE Authorized Dealers are highly trained to help you find the right TRUE equipment for you and your fitness goals. Many Dealers provide delivery and installation and may also have financing options available.

When you purchase from TrueFitness.com, you have several delivery options based on where you are located within the continental U.S. If you have a TRUE Authorized Dealer nearby, you can have your new TRUE equipment delivered to your local dealer free of charge. TrueFitness.com also offers curbside delivery for $199 and professional delivery and installation for $299.

When you purchase from Amazon.com or Ebay.com, standard delivery is curbside. You must receive and assemble the equipment yourself. However, you may call TRUE Fitness to arrange for an Authorized Install.

Should I buy used TRUE equipment?

If you are thinking about purchasing used equipment, also stop and think about:  

- Warranty - The TRUE Fitness warranty is not transferable, if an unauthorized seller obtains new equipment, or a seller is selling used or refurbished equipment, the warranty cannot be transferred to you. Our warranty also clearly states that it is void in the event an unauthorized person provides service to the equipment - this includes installation and set up of the product. Sometimes sellers will remove the serial number from a product so it can't be traced to them - removal of the serial number also voids the warranty.  

- Safety and Service Issues - If the refurbished TRUE equipment was not serviced properly, there may be a safety risk. Please make sure that if are you looking for a refurbished or used TRUE product that it is through a TRUE Authorized Dealer.

 

TRUE Authorized Dealers

Why should I buy from a TRUE Authorized Dealer?

For the highest personalized service, we recommend purchasing your TRUE equipment from a local TRUE Authorized Dealer. All of the TRUE Authorized Dealers are highly trained to help you find the right TRUE equipment for you and your fitness goals. Many Dealers provide delivery and installation and may also have financing options available.

How do I find a Dealer near me?

View our dealer locator to find a TRUE Authorized Dealer near you.

 

Delivery and Installation

Who installs your TRUE equipment?

TRUE highly recommends that you use an Authorized Installer to install your TRUE equipment. TRUE trains each of our Authorized Dealers and Service Providers for proper installation and maintenance.

Please note that you could void your warranty by not taking the proper steps to install your TRUE equipment. Please refer to the product warranty card for more details.